Privacy Policy

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Welcome to Thompson-Boyd Manufacturing. We are committed to protecting the privacy and security of the information of our clients, partners, and website visitors. This Privacy Policy explains how we collect, use, share, and protect your information when you visit our website, contact us, or use our services.

We collect information to provide and improve our services. The type of information we collect depends on how you interact with us.

We collect information that you voluntarily provide to us when you:

• Fill out a contact or quote request form
• Communicate with us via email or phone
• Inquire about our products or services

This information may include your name, email address, phone number, company name, job title, and mailing address, as well as any other information you choose to provide.

When you visit our website, we may automatically collect certain information about your device and browsing activity, including:

• IP Address
• Browser Type and Operating System
• Referring URLs and Pages Viewed
• Dates and Times of Visits

We use the information we collect for legitimate business purposes, including:

• To Respond to Your Inquiries: To provide you with quotes, product information, and customer support.
• To Fulfill Orders: To process and manage orders and deliver our products.
• To Improve Our Website: To understand how visitors use our site so we can enhance the user experience and improve our content.
• For Marketing and Communications: To send you information about our products, services, and industry news that may be of interest to you. You may opt out of receiving these communications at any time.

We do not sell, rent, or trade your personal information to third parties. We may share your information in the following limited circumstances:

• With Service Providers: We may share information with third-party companies that perform services on our behalf, such as website hosting, data analysis, and customer relationship management (CRM).
• With Authorized Dealers & Distributors: To best serve you, we may share your contact or quote request information with an authorized Thompson-Boyd dealer or distributor in your geographic area.
• For Legal Reasons: We may disclose your information if required to do so by law or in response to a valid legal process, such as a court order or subpoena.
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We implement reasonable administrative, technical, and physical security measures to protect your personal information from unauthorized access, use, or disclosure. However, please be aware that no method of transmission over the Internet or method of electronic storage is 100% secure.

Our website uses "cookies" to help us analyze web traffic and improve our website's functionality. A cookie is a small text file stored on your device. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.